Lifetime Warranty
In order to validate your warranty, please visit www.palmgrenwarranties.com and submit our form. Thank you!
C.H. Hanson/Palmgren warrants their products to be free of defects in material or workmanship.
This warranty does not cover defects due directly or indirectly to misuse, abuse, normal wear and tear, failure to properly maintain the product, heated, ground, or otherwise altered, or used for a purpose other than that for which it was intended. The warranty does not cover expendable and/or wear parts (i.e., v-belts, screws, abrasives, jaws), damage to tools arising from alteration, abuse, or use other than their intended purpose, packing, and freight. The duration of this warranty is expressly limited to the terms noted below, beginning from the date of delivery to the original user. The Palmgren branded items carry the following warranties on parts:
- All vises, clamps, positioning tables, tombstones, jack screws, and vise accessories – LIFETIME
- All bench grinders, drill presses, tapping machines, band saws, lathes, milling machines, arbor presses, abrasive finishing machines, and work stands - 3 YEARS
The obligation of C.H. Hanson/Palmgren is limited solely to the repair or replacement, at our option, at its factory, or authorized repair agent of any part that should prove inoperable. Purchaser must lubricate and maintain the product under normal operating conditions at all times. Prior to operation, become familiar with the product and the included materials, i.e., warnings, cautions, and manuals. Failure to follow these instructions will void the warranty.
This warranty is the purchaser's exclusive remedy against C.H. Hanson for any inoperable parts in its product. Under no circumstances is C.H. Hanson liable for any direct, indirect, incidental, special, or consequential damages, including loss of profits in any way related to the use or inability to use our products. This warranty gives you specific legal rights, which may vary from state to state.
In order to process a return, please contact our customer service team by phone: 630-848-2000 or email us at sales@chhanson.com in order to obtain an RGA#. Once you obtain a valid Return Goods Authorization, please return your product to C.H. Hanson. Returns are accepted 30 days from the date of purchase.
Mailing Address:
C.H. Hanson
2000 North Aurora Road
Naperville, IL 60563